We undertake to render the financial service to the client with due care, skill and diligence.
We undertake to keep all information confidential unless required to disclose such information in order to effectively render the service required by the client.
We undertake to submit applications timeously and to manage the administrative process in a professional manner.
After a contract or policy has been issued, the client will receive confirmation of the terms and conditions of the contract directly from the product supplier, within a couple of weeks. The client should contact us if such contract is not approved or received within three weeks after submission of the policy application.
Failure to provide correct and full material information may influence an insurer in respect of any claim arising under your contract of insurance.