Our service model
OUR COMMITMENT TO YOU
KEYS TO SUCCESS AND ATTRIBUTES
- Call centre with voice logging facilities and infrastructure with experience in administration.
- Ability to sell via call centre only, via email, one-on-one and a combination.
- Excellent relationships with third parties to offer the client a wide variety of options and sound advice with access to dedicated lead distribution.
- Commission payment system according to the relevant regulatory requirements which includes monthly commission payments, commission statements and tax deductions.
- Continuous training of Representatives in all relevant products, sales processes, legislation and Compliance.
- Practice management to ensure that Tendahealth has the correct compliance requirements with regards to advice, supervision record keeping and tracking of enquiries and applications and the necessary policies as prescribed by Legislation.